“Mary Ann Fasanella was my firm’s rep for more than 10 years. During this time, not only did Mary Ann continually advise us on ways to improve our digital footprint, she went above and beyond any time we had a specific issue that needed to be addressed. And, aside from all of that, Mary Ann is one of the nicest people one could ever meet.” -Company Partner
“The high level of customer service provided by Mary Ann is at least as important as the products and services themselves. Mary Ann and her team have always conducted themselves with professionalism and integrity and have always been responsive to our needs and available should we need them. There is something to be said about a representative who will actually take the time to evaluate a situation and offer those products that will not only aid in our capabilities, but will more importantly assist in providing the best results for our clients at a reasonable price." -Managing Partner
“We are not quick to write vendor reviews, unless accolades are earned. Mary Ann Fasanella and her team have been wonderful partners with our firm for a number of years. They are quick to answer questions, introduce new products and offer solutions to increase our profitability.” -CFO
“Our firm specializes in complex corporate litigation and white collar matters. After an exhaustive analysis, we decided to end our relationship with another provider (after more than 15 years) and join Mary Ann and her team. A huge draw for us was the superb team led by our main point of contact, Mary Ann Fasanella. Mary Ann is a consummate professional – knowledgeable, supportive, available literally 24/7 and very personable. We very much felt that we were in “good hands” with Mary Ann and her team as we made the transition. If it were not for the “personal touch” we received, it is very likely we would not have made this decision.” -Managing Partner, 40-Attorney Philadelphia Firm
“... As a result of Mary Ann’s solutions, our firm has been able to reduce our ‘hard-copy’ library costs as we rely more and more on electronic research; save precious staff time by having this research at our fingertips; and expand the tools we use to handle our cases.” -Partner
“... Mary Ann’s Law Firm solutions have not only served as powerful tools for my attorneys but they are also all backed by unparalleled support—an important piece of any software solution often neglected by other companies ...” - IT Director
“Mary Ann’s recommendations that our firm uses meet all our firm’s research needs—Digital Footprint— along with great service , all at a competitive price.” —Shareholder
“Mary Ann provides us with the latest and greatest tools for performing and preparing the highest quality work product at a reasonable price.” — Firm Administrator
“From access to comprehensive databases, to prompt answers to our questions, to informative training sessions, our experiences with Mary Ann have been extremely positive. Her team always goes above and beyond to answer any questions we have and they make sure that we have all of the information we need, when we need it!” — Managing Partner
“Working with vendors and sales teams can often be frustrating and unproductive. It is for this reason that I have truly enjoyed working with my team – spearheaded by the inestimable Mary Ann Fasanella. She is always ready to make sure that not only am I kept apprised of where the industry is headed, but also how to leverage my current licensing and services to keep ahead of the curve." -Managing Partner
COMPANY X Within six months, took a Philadelphia law firm with virtually no Google ranking to one with 25 first-page rankings.
Halved a Philadelphia firm’s legal research costs by a well-managed switch from one provider to another.
Helped countless firms in Philadelphia put medical records in chronological order all the while realizing substantial cost savings over other retrieval methods.